What is Community Enterprise?
Community Enterprise’s website describes it as: "SaaS-based online community & communications software connecting you with your customers, members, users, & employees across every stage of the journey."
HigherLogix’s Headquarters
HigherLogix’s Capabilities
Some frequently asked questions about Community Enterprise
- Does Community Enterprise have: *Automated Data Aggregation? Nope.The gathering of data from multiple sources using automated methods.
- Does Community Enterprise have: *Policy Management? Yes!The process of creating, modifying, and managing internal rules that govern interactions between software, users, and networks.
- Does Community Enterprise have: *Web-Based? Yes!A type of software that is accessed through the internet using a browser.
- Does Community Enterprise have: *User Behavior Analytics? Nope.The analysis of human actions to identify patterns and potential security threats.
- Does Community Enterprise have: *Payment Processing? Yes!The act of processing payments through methods such as credit cards, bank transfers, or payment gateways.
Founded
2007
Est. Annual Revenue
$50M-$100M
Employees
251-1K
One tool. All the data.
The world's first software evaluation and consolidation engine.
Evaluating Community Enterprise with Clearfind
A clear and effortless decision framework
1.
Minutes
Share your software goals and we’ll do the heavy lifting analyzing your options.
2.
Minutes
Kickoff your evaluation and quickly cross-reference functionality between tools using our pre-defined features for every product.
3.
Minutes
Clearfind sends easy assessments to measure usage, satisfaction, and criticality.
4.
Instantly
No more failed software projects due to lack of consensus. Capabilities, user feedback, and budget neatly reported in pdf format. Simplify approval using transparent, objective data.
Evaluating Community Enterprise without Clearfind
1 - 12 months of research and meetings
1.
Many Hours
Comb through full software ecosystem and do many hours of research to understand each potential competitor.
2.
Many Hours
Put all competitors on a spreadsheet, and become an expert in the software category to compare the products.
3.
Many Hours
Add criteria to the spreadsheet through your research of what each product does, based on research.
4.
Many Hours
Score each product against criteria. Add new criteria as you research to score, go back and re-score each other product. Realize some are marketing jargon, remove and re-score products.
5.
Many Hours
Contact internal power users and product owners. Convince them to do a review with you and develop a process.
6.
Many Hours
Take in their criteria of why the teams have one product over the other. Do this for all products in comparison set.
7.
Many Hours
Compare your criteria and scoring to the teams reasoning for needing their software. Go back to the teams with clarifying questions.
8.
Many Hours
Realize some of the features they think are unique to their platform may be accommodated in the other platform.
9.
Many Hours
Demo the other platform to be sure, take screenshots. Reach out to the vendors of the software, have one meeting to tell them your process. Have another meeting to do a demo of the product functionality.
10.
Many Hours
Have a demo with the stakeholders to convince them they would be fine with the other product.
11.
Many Hours
Make the business case to go with the product you think is best. As you bring it around for approvals, add to it, update it.
12.
Many Hours
Transform the business case into a presentation, use this presentation to gather final approvals.
Does something look off? If you work at Community Enterprise and notice an issue with our data, please contact: [email protected] and we'll work together to get it corrected.